At MR CSR, we strive to provide a transparent and reliable platform for both job seekers and companies. Please carefully review our refund policy below:
Once credits are purchased, they are non-refundable. Please ensure you review and confirm your purchase before proceeding.
Fees paid to hide a CSR's profile after hiring (PKR 200 per month) are non-refundable under any circumstances.
In case of technical issues on our platform that prevent the use of purchased credits or services, please contact our support team immediately. Resolutions may include restoring credits or extending services, but no monetary refunds will be issued.
If your account is found to be in violation of our terms and conditions, credits or services may be forfeited without refund.
In case of duplicate or incorrect charges due to system error, you may request a review. Refunds for such cases will be processed after thorough verification.
MR CSR does not offer refunds for purchases due to a change of mind.
By using our platform, you agree to the terms outlined in this refund policy. For assistance, please contact our customer support team at support@mrcsr.com.